Customer Services Today: Customer Satisfaction & Supplier Performance

  • Author: airbus-videos   
  • Duration: 00:02:02
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Description:
Part 3 of the “Customer Services Today” video series focuses on the importance of measuring customer expectations for Airbus, which is detailed by the company’s Executive Vice President for Cust[...]


Description:

Part 3 of the “Customer Services Today” video series focuses on the importance of measuring customer expectations for Airbus, which is detailed by the company’s Executive Vice President for Customer Services, Didier Lux. 

 



Video added on: 28-11-2012 00:00:00
Categories: Support and services Airbus activities worldwide Interviews and testimonials
Keywords: customer services didier lux executive vice president support expectations expectation feedback survey

Language: English
Shooting location: n/a


Video address: http://videos.airbus.com/video/bedf074f5a3s.html
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